PRIVACY POLICY
Please read this Privacy Policy to understand how ARNet Infratech Sdn Bhd, and its related, affiliated, holding and subsidiary companies (collectively referred to as “ARNet”, “our”, “us”, or “we”) handle the Personal Data that you provide us. By providing your Personal Data to us, you are consenting to this Privacy Policy, our collection, use, access, transfer, storage and processing of your Personal Data as described in this Privacy Policy. ARNet strive to comply with applicable data protection and privacy legislation and regulations (“Applicable Laws”), that may include, without limitations, the Malaysia Personal Data Protection Act 2010 and its subsequent amendments (“the PDPA”). To the fullest extent provided by Applicable Laws, and subject to your valid consent when required by Applicable Laws, your continued use of this website after notice shall constitute your acceptance of this Privacy Policy. For the purposes of this Privacy Policy, the expression “you”, “yours” or any related expression shall mean a natural person, including those who are employees, customers or suppliers of ARNet, as well as natural person trading as a sole trader or those comprising a corporate company. This Privacy Policy also extends to prospective customers who have not created any account on our website or API. Even in cases where you are no longer an employee, customer or supplier of ARNet, or you engage with us despite not being an existing employee, customer or supplier, this Privacy Policy remain applicable to you. 1. Interpretation 1.1 In the context of this Privacy Policy, the following capitalized term shall carry the meanings assigned to them:- 1.1.1 “Personal Data” In order to provide Services, we may collect information about you from time to time, including (but not limited to) information being processed in the following categories: (a) It is being processed wholly or partially by automated equipment, operating in response to specific instructions provided for that purpose. (b) It is recorded with the intention that it should be wholly or partially processed by such automated equipment. (c) It is recorded as part of a relevant filing system, or with the intention that it should become part of a relevant filing system, and relates directly or indirectly to a data subject who can be identified or is identifiable based on that information or in conjunction with other data in the possession of a data controller. (d) This also includes any Sensitive Personal Data (as defined in the PDPA, which now expressly includes biometric data pursuant to the Personal Data Protection (Amendment) Act 2024) and expressions of opinion about the data subject. For the avoidance of doubt, this Privacy Policy does not apply to personal data of deceased individuals. 1.1.2 “Privacy Policy” means this Privacy Policy and other amendments, supplements and/or additions that may be incorporated into it from time to time. 1.1.3 “Processing” means activities related to collection, recording, verification, holding, or storage of Personal Data, as well as the execution of any operation or a series of operations involving Personal Data, including: (a) the management, adaptation, or alteration of Personal Data; (b) the retrieval, consultation, or use of Personal Data; (c) the disclosure of Personal Data through transmission, transfer, dissemination, or other means of making it available; or (d) the alignment, combination, correction, erasure or destruction of Personal Data. 1.1.4 “Services” means collectively all the products and services offered by ARNet. 2. Personal Data We Collect 2.1 In order to provide Services to you, we may collect information from you from time to time, including but not limited to information in the following categories:- (a) Identification data such as your name, date of birth, and other particulars listed on your identity card or any travel document, student card, and/or driver’s license. (b) Contact details, encompassing your address, phone number, mobile telephone number and/or email address. (c) Electronic identification data such as the Internet Protocol (IP) addresses used to connect your computer to the internet (from which we can derive your approximate location), your login details, browser type and version, time zone settings, browser plug-in types and versions, operating system, and platform and cookies. (d) Information about your usage of and interaction with our mobile applications, computer programs, software, products, and websites (including computer, API, platform, device and connection information, client performance information, error reports, device capability, bandwidth, statistics on page views, browser type and usage statistics). (e) Traffic data such as data processed for the purpose of the conveyance of communication or the billing. (f) Payment details, which include credit card, debit card and other electronic banking data. (g) Account particulars or data associated with Services registered with us including the relevant PINs, username, passwords, account numbers and/or service numbers. (h) Device-specific information, such as hardware model, operating system, version, unique device identifier, serial numbers, setting configurations, software and mobile network configuration. (i) Information regarding your usage of our services, such as your network usage, how you utilize our network, and your location when you use our services. (j) Information about your website visits, including complete Uniform Resource Locators (URLs), clickstreams to, through, and from our websites (along with the date and time), products you viewed or searched for, page response times, download errors, duration of visits to specific pages, page interaction data (such as scrolling, clicks, video views, and mouse-overs), and methods used to navigate away from the page. (k) All data requested by relevant government authorities, courts, law enforcement or other authorities, or regulatory bodies, to ensure our compliance with any law, rule, regulation, judgment or court order. (l) Any other data as may be required by any employees of ARNet and/or their respective contractors, sub-contractors, intermediaries, agents, business partners or representatives, brokers, underwriters, as necessary, for the provision of our Services. 2.2 You are not obliged to supply to us your Personal Data, however, we may be unable to process your application and/or provide you with our Services. Accordingly, it is obligatory for you to provide us with your Personal Data. We will indicate in the relevant forms or application whether the provision